If you'd like to cancel your recent order, simply reply to this message (or send an email to [email protected]) with the following information:. The sooner you contact us, the better chance we have of canceling your order before it ships. Already
Yes, we offer refunds and exchanges within 7 (Seven) from the date of delivery. To be eligible for a refund or exchange,. For returns or exchanges, please contact our customer support at [email protected]. Refunds will be processed to the original
We offer return only in the following cases:. Returns must be initiated within 10 days of receiving your order. Return by mail. Reach out to our customer support team at [email protected] to initiate the return process with your order number and d
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link. OR. Enter the tracking number
At Minimalist, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with the following information in below format
Our standard shipping time within India is 2 to 7 business days. There are no shipping charges only the Cash On Delivery charges that are displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.
We're now globally available, shipping orders from the nearest warehouse for faster delivery to the US, UK, UAE, Malaysia & Indonesia. For international shipping options specific to your location, visit our global website. If you have been waiting fo
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3 to 5 business days for the refund to reflect in your account.
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team at [email protected] immediately after placing your order.
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at [email protected] for further assistance. Please follow the below instructions for a quick response:. While we may not be able
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team at [email protected] for further assistance. Please follow the below instructions for a quick response:. While we may not be
We offer "OTP-based" & "Signed by receiver based" delivery. If no one was home at the time of delivery, the delivery partner reschedule it for next day. In case of "Signed by receiver based" delivery please check around your home and with neighbors/b
To use your Mcash, proceed to checkout and click on "Get Rs X off" to redeem the X amount of Mcash. The discount code will automatically be added to the discount section.
Sorry about that. Please make sure you’ve created your account and then you are trying to log in to your account. Still not able to log in? reach out to our Customer Support team at [email protected]
At Minimalist, we're committed to providing you with genuine, high-quality products. We understand that concerns about counterfeits exist, so we've put together this guide to help you ensure you're getting the real thing. Our Official Channel Partner
We rely on third-party courier services for deliveries, and occasionally, some pincode become unserviceable due to remote locations, security concerns, or network capacity issues. What Can You Do? Try a Different Pincode: Use a nearby address or a re
Below is a list of our products that are safe and not safe during the time of pregnancy and lactation. This information is provided to help our customers make informed choices. We understand that pregnancy is a special time, and making safe choices i
What is MCash?. For more details please go through our Mcash rewards page. If you still have doubts please reach out to our customer support team at [email protected]
Looking for assistance with your Minimalist purchase? Our friendly customer support team is here to help! Whether you have questions about your order, returns, or product recommendations, we're happy to connect with you through the following methods:
We have a product & routine recommender called:. Skin Insights: Your AI-Powered Skincare Assistant. Our innovative AI-powered solution designed to simplify your skincare routine. How Does Skin Insights Work?. Benefits of Using Skin Insights:. Go chec
Before using a serum make sure your face is cleansed according to your skin type, then take 3-4 drops of the serum in your hand and apply it gently on your clean dry skin. Once the serum is absorbed into the skin go ahead with a moisturizer. For the
Finding the right facewash or cleanser can feel overwhelming with so many options available. Choosing the wrong one can lead to dryness, breakouts, or irritation. Don't worry, we're here to help!. We've created a short and easy Cleanser Quiz to help