I want to return my order?Updated 3 months ago

We offer return only in the following cases:

• You received the wrong shipment
• You received a damaged product
• You received an expired product

Returns must be initiated within 10 days of receiving your order. 

Return by mail

Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about the item you wish to return. Our customer support team will arrange a reverse pickup.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.