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What do I do if I receive the wrong item in my order?Updated 6 months ago

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at [email protected] for further assistance. Please follow the below instructions for a quick response:

  • Subject:  "Wrong Items Received in Order: [Your Order Number]" (Replace [Your Order Number] with your actual order number)
  • Body: Include a photo of the item received and the name of the missing/wrong item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.

While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll resolve the situation as best we can!

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