Be Minimalist

Welcome to Minimalist. Our goal is to provide not just exceptional products, but also exceptional service.

Minimalist Help Center

If you'd like to cancel your recent order, simply reply to this message (or send an email to help@beminimalist.co) with the following information:. The sooner you contact us, the better chance we have of canceling your order before it ships. Already

If you&apos;d like to cancel your recent order, simply reply to this message (or send an email to help@beminimalist.co) with the following information:<ul data-sourcepos="7:1-9:0"><li data-sourcepos="7:1-7:113" style="font-size: 16px;">Subject:&#xA0; &quot;Cancel Order: [Your Order Number]&quot; (Replace [Your Order Number] with your actual order number)</li><li data-sourcepos="8:1-9:0" style="font-size: 16px;">Body: Briefly explain why you&apos;d like to cancel.</li></ul>The sooner you contact us, the better chance we have of canceling your order before it ships.Already shipped? No worries! Just visit our <a href="https://beminimalist.co/pages/return-refund-policy">returns &amp; refund policy</a> for details on how to send your items back.Here&apos;s a quick tip for a faster response: Use the suggested subject line format when contacting us. This helps our team identify your request quickly.

How do I cancel my order?

Yes, we offer refunds and exchanges within 7 (Seven) from the date of delivery. To be eligible for a refund or exchange,. For returns or exchanges, please contact our customer support at help@beminimalist.co. Refunds will be processed to the original

Yes, we offer refunds and exchanges within 7 (Seven) from the date of delivery. To be eligible for a refund or exchange,<ul><li style="font-size: 14px;">You received the wrong shipment</li><li style="font-size: 14px;">You received a damaged product</li><li style="font-size: 14px;">You received an expired product</li></ul>For returns or exchanges, please contact our customer support at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a>. Refunds will be processed to the original payment method within 3-4 days of receiving the returned item.For better understanding please check our <a href="https://beminimalist.co/pages/return-refund-policy">return &amp; refund policy page</a>

Do you offer refunds or exchanges?

We offer return only in the following cases:. Returns must be initiated within 10 days of receiving your order. Return by mail. Reach out to our customer support team at help@beminimalist.co to initiate the return process with your order number and d

We offer return only in the following cases:<ul><li>You received the wrong shipment</li><li>You received a damaged product</li><li>You received an expired product</li></ul>Returns must be initiated within 10 days of receiving your order.&#xA0;Return by mailReach out to our customer support team at <a data-fr-linked="true" href="mailto:help@beminimalist.co">help@beminimalist.co</a> to initiate the return process with your order number and details about the item you wish to return. Our customer support team will arrange a reverse pickup.Refund processUpon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.

I want to return my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link. OR. Enter the tracking number

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page.Click on the tracking number link&#xA0;OR&#xA0;Enter the tracking number into&#xA0;<a href="https://beminimalist.clickpost.ai/">our tracking page</a>. Tracking information may not be immediately available after your order is placed. The tracking id will be shared with you over Email and WhatsApp (If available). It can take up to 5-6 hours for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later. If no update within 3 working days of the order being placed. Please reach out to our customer support team at&#xA0;<a href="mailto:help@beminimalist.co">help@beminimalist.co</a>

Where is my order / How do I track my order?

At Minimalist, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at help@beminimalist.co with the following information in below format

<h3 id="lost-packages">Lost packages</h3>At Minimalist, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at help@beminimalist.co with the following information in below format:<ul data-sourcepos="7:1-9:0"><li data-sourcepos="7:1-7:113">Subject:&#xA0; &quot;Lost Package: [Your Order Number]&quot; (Replace [Your Order Number] with your actual order number)</li><li data-sourcepos="8:1-9:0">Body: Share the tracking id, and how many days the order has not been received. Briefly share what you would prefer (replacement or refund).</li></ul> <h3 id="damaged-packages">Damaged packages</h3>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a> within 24 hours of receiving the order and include photos of the damaged items or package in below format:<ul data-sourcepos="7:1-9:0" id="isPasted"><li data-sourcepos="7:1-7:113">Subject:&#xA0; &quot;Received Damaged Products: [Your Order Number]&quot; (Replace [Your Order Number] with your actual order number)</li><li data-sourcepos="8:1-9:0">Body: Share the tracking id, and photos of damaged items or package. Briefly share what you would prefer (replacement or refund).</li></ul>We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

What if my package gets lost or arrives damaged?

Our standard shipping time within India is 2 to 7 business days. There are no shipping charges only the Cash On Delivery charges that are displayed at checkout. Please note that delivery times may vary depending on your location and the time of year.

Our standard shipping time within India is 2 to 7 business days.There are no shipping charges only the Cash On Delivery charges that are displayed at checkout. Please note that delivery times may vary depending on your location and the time of year. We&apos;re now globally available, shipping orders from the nearest warehouse for faster delivery to the US, UK, UAE, Malaysia &amp; Indonesia. For international shipping options specific to your location, visit our&#xA0;<a href="https://global.beminimalist.co/" id="isPasted" style=" text-decoration: none;" title="https://global.beminimalist.co/">global website</a>.&#xA0; For additional questions about our shipping policy, please contact us at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a>

What is your shipping policy?

We're now globally available, shipping orders from the nearest warehouse for faster delivery to the US, UK, UAE, Malaysia & Indonesia. For international shipping options specific to your location, visit our global website. If you have been waiting fo

We&apos;re now globally available, shipping orders from the nearest warehouse for faster delivery to the US, UK, UAE, Malaysia &amp; Indonesia. For international shipping options specific to your location, visit our <a href="https://global.beminimalist.co/" id="isPasted" style=" text-decoration: none;" title="https://global.beminimalist.co/">global website</a>.&#xA0;If you have been waiting for more than 7&#xA0;days to receive your order, please get in touch with our team at <a href="mailto:care@beminimalist.co">care@beminimalist.co</a> to investigate the issue.

Do you ship Globally?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3 to 5 business days for the refund to reflect in your account.

Once your return has been received and processed, you will be notified via email when the refund has been issued.Please allow 3 to 5 business days&#xA0;for the refund to reflect in your account.

When will I get my refund?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team at help@beminimalist.co immediately after placing your order.

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a> immediately after placing your order.

Can I edit or add anything to my order?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at help@beminimalist.co for further assistance. Please follow the below instructions for a quick response:. While we may not be able

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a> for further assistance. Please follow the below instructions for a quick response:<ul data-sourcepos="7:1-9:0"><li data-sourcepos="7:1-7:113">Subject:&#xA0; &quot;Wrong Items Received in Order: [Your Order Number]&quot; (Replace [Your Order Number] with your actual order number)</li><li data-sourcepos="8:1-9:0">Body: Include a photo of the item received and the name of the missing/wrong item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.</li></ul>While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll resolve the situation as best we can!

What do I do if I receive the wrong item in my order?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team at help@beminimalist.co for further assistance. Please follow the below instructions for a quick response:. While we may not be

We&#x2019;re sorry your item(s) have damage!Some items break during shipment. We&#x2019;ll do our best to help.Please email our team at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a> for further assistance. Please follow the below instructions for a quick response:<ul data-sourcepos="7:1-9:0"><li data-sourcepos="7:1-7:113" id="isPasted">Subject:&#xA0; &quot;Received Damaged Products: [Your Order Number]&quot; (Replace [Your Order Number] with your actual order number)</li><li data-sourcepos="8:1-9:0">Body: Share the tracking id, and photos of damaged items or package. Briefly share what you would prefer (replacement or refund).</li></ul>While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll resolve the situation as best we can!

What do I do if my item(s) arrives damaged?

We offer "OTP-based" & "Signed by receiver based" delivery. If no one was home at the time of delivery, the delivery partner reschedule it for next day. In case of "Signed by receiver based" delivery please check around your home and with neighbors/b

We offer &quot;OTP-based&quot; &amp; &quot;Signed by receiver based&quot; delivery. If no one was home at the time of delivery, the delivery partner reschedule it for next day.&#xA0;In case of &quot;Signed by receiver based&quot; delivery please check around your home and with neighbors/building security office who may have collected the package for you.Also, please double-check the shipping address of your order (in the order confirmation email) to ensure it&#x2019;s headed to the right location.If you still are unable to locate the package, please reach out to our customer support team at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a>

My order was marked delivered but it’s not here.

To use your Mcash, proceed to checkout and click on "Get Rs X off" to redeem the X amount of Mcash. The discount code will automatically be added to the discount section.

To use your Mcash, proceed to checkout and click on &quot;Get Rs X off&quot;&#xA0;to redeem the X amount of Mcash. The discount code will automatically be added to the discount section.<ul><li>No Minimum cart value is required</li><li>Maximum Rs 400 discount can be availed in 1 order.</li><li>Redeemable only at the time of checkout</li></ul>

How do I use my Mcash (reward points)?

Sorry about that. Please make sure you’ve created your account and then you are trying to log in to your account. Still not able to log in? reach out to our Customer Support team at help@beminimalist.co

Sorry about that. Please make sure you&#x2019;ve created your account and then&#xA0;you are trying to log in to your account.&#xA0;Still not able to log in? reach out to our Customer Support team at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a>&#xA0;

I'm having trouble logging in

At Minimalist, we're committed to providing you with genuine, high-quality products. We understand that concerns about counterfeits exist, so we've put together this guide to help you ensure you're getting the real thing. Our Official Channel Partner

At Minimalist, we&apos;re committed to providing you with genuine, high-quality products. We understand that concerns about counterfeits exist, so we&apos;ve put together this guide to help you ensure you&apos;re getting the real thing.Our Official Channel Partners:All products sold through our official online channel partners are 100% authentic. below are some of the major trusted partners:<ul data-sourcepos="9:1-23:0"><li data-sourcepos="9:1-9:21">Amazon</li><li data-sourcepos="10:1-10:7">Nykaa</li><li data-sourcepos="11:1-11:10">Flipkart</li><li data-sourcepos="12:1-12:9">Purplle</li><li data-sourcepos="13:1-13:8">Myntra</li><li data-sourcepos="14:1-14:6">Ajio</li><li data-sourcepos="15:1-15:6">Foxy</li><li data-sourcepos="16:1-16:10">Snapdeal</li><li data-sourcepos="17:1-17:24">Instamart</li><li data-sourcepos="18:1-18:9">BlinkIt</li><li data-sourcepos="19:1-19:23">FirstCry</li><li data-sourcepos="20:1-20:5">1mg</li><li data-sourcepos="21:1-21:11">BigBasket</li><li data-sourcepos="22:1-23:0">and more</li></ul>Still not sure?&#xA0;Double-check with the SMART CONSUMER App:You can use the SMART CONSUMER app (<a href="https://play.google.com/store/apps/details?id=com.codebrew.smartconsumer&amp;hl=en_IN">Android</a> and <a href="https://apps.apple.com/in/app/smart-consumer/id1186685533">iOS</a>). Simply scan the barcode on your Minimalist product using the app. If the product is genuine, it will be registered as manufactured by Uprising Science Pvt. Ltd.&#xA0; &#xA0; What if the Scan Doesn&apos;t Match?Don&apos;t worry, we&apos;ve got you covered. If the scan result doesn&apos;t show Uprising Science Pvt. Ltd. as the manufacturer, kindly report by emailing us at help@beminimalist.co with the following information:<ul data-sourcepos="32:1-34:0"><li data-sourcepos="32:1-32:56">A picture of the product, clearly showing the barcode.</li><li data-sourcepos="33:1-34:0">Any other relevant proof demonstrating the product might not be authentic (e.g., poor quality, packaging inconsistencies).</li></ul>Our dedicated customer support team will investigate and assist you further.Together, Let&apos;s Fight Counterfeits!By working together, we can combat counterfeiting and ensure you get the genuine Minimalist experience you deserve. If you have any questions or concerns, feel free to reach out to our customer support team. We&apos;re always happy to help!Additional Tips:<ul data-sourcepos="43:1-46:0"><li data-sourcepos="43:1-43:112">Consider purchasing directly from our official website for the most control over authenticity.</li><li data-sourcepos="44:1-44:118">Be wary of deals that seem too good to be true. Counterfeiters often lure customers with unrealistically low prices.</li><li data-sourcepos="45:1-46:0">Look for high-quality packaging and printing on the product and its materials.</li></ul>

How to Ensure Your Minimalist Products are Authentic?

We rely on third-party courier services for deliveries, and occasionally, some pincode become unserviceable due to remote locations, security concerns, or network capacity issues. What Can You Do? Try a Different Pincode: Use a nearby address or a re

We rely on third-party courier services for deliveries, and occasionally, some pincode become unserviceable due to remote locations, security concerns, or network capacity issues.&#xA0;What Can You Do?&#xA0;Try a Different Pincode: Use a nearby address or a reliable delivery point if possible.We appreciate your understanding and patience, and we look forward to serving you.

My Pincode is Unserviceable?

Below is a list of our products that are safe and not safe during the time of pregnancy and lactation. This information is provided to help our customers make informed choices. We understand that pregnancy is a special time, and making safe choices i

Our Pregnancy Safe products

What is MCash?. For more details please go through our Mcash rewards page. If you still have doubts please reach out to our customer support team at help@beminimalist.co

What is MCash?<ul><li>MCash is cashback that you earn on each successful purchase. It can be used as discounts on your next purchase at our store.&#xA0;</li></ul><div tabindex="0">How can I signup for the rewards program?</div><ul><li>Anyone can signup for the rewards program. All you have to do it create an account on this store if you haven&apos;t already and then login. You will automatically be enrolled to the rewards program!</li></ul><div tabindex="0">How can I earn MCash?</div><ul><li>You can earn MCash by signing up, making purchases on the store, following our social media channels, referring your friends &amp; family and more.&#xA0;</li></ul><div tabindex="0">How can I use my MCash?</div><ul><li>You can use your MCash directly on the checkout page. You have to login in order to see available points.</li></ul><div tabindex="0">What is the cashback that I can earn on each purchase?</div><ul><li>Cashback points vary based on order value. We occasionally offer special cashback promotions. Keep checking our website for updates.</li></ul><div tabindex="0">Why have I still not received MCash after placing an order?</div><ul><li>Your MCash will be credited to you 5-7 days after the order is delivered.</li></ul><div tabindex="0">Will my MCash expire?</div><ul><li>Your MCash will expire after 1 year. You can come back anytime before that, to use your coins!</li></ul><div tabindex="0">Can I combine the MCash with a coupon code?</div><ul><li>The points from this program cannot be combined with any coupon code.</li></ul><div tabindex="0">I did not receive Sign Up reward.</div><ul><li>Sign up reward is only for new user, not for users who have previously created an account on our store.</li></ul>For more details please go through our <a href="https://beminimalist.co/pages/rewards-1" id="isPasted">Mcash rewards</a> page. If you still have doubts please reach out to our customer support team at <a href="mailto:help@beminimalist.co">help@beminimalist.co</a>&#xA0;

Mcash rewards

Looking for assistance with your Minimalist purchase? Our friendly customer support team is here to help! Whether you have questions about your order, returns, or product recommendations, we're happy to connect with you through the following methods:

Looking for assistance with your Minimalist purchase? Our friendly customer support team is here to help! Whether you have questions about your order, returns, or product recommendations, we&apos;re happy to connect with you through the following methods:Reach Out When It&apos;s Convenient for You:<ul data-sourcepos="7:3-10:0"><li data-sourcepos="7:3-7:198">Email: Send us a detailed message at <a href="https://www.google.com/url?sa=E&amp;source=gmail&amp;q=mailto:help@beminimalist.co" rel="noopener" target="_blank">help@beminimalist.co</a> and we&apos;ll get back to you as soon as possible.</li><li data-sourcepos="8:3-8:120">Phone: Give us a call at +91 97723 46555 during our business hours: Monday to Saturday, 10:00 AM to 6:00 PM IST.</li><li data-sourcepos="9:3-10:0">WhatsApp: For a more casual chat, send us a message on WhatsApp at +91 92518 65254 (within business hours 10:00 AM to 6:00 PM IST).</li></ul>We strive to provide excellent customer service and look forward to assisting you!

How to connect with Minimalist Customer Support?

We have a product & routine recommender called:. Skin Insights: Your AI-Powered Skincare Assistant. Our innovative AI-powered solution designed to simplify your skincare routine. How Does Skin Insights Work?. Benefits of Using Skin Insights:. Go chec

We have a product &amp; routine recommender called:<a href="https://beminimalist.co/pages/skin-insights">Skin Insights</a>: Your AI-Powered Skincare AssistantOur innovative AI-powered solution designed to simplify your skincare routine.How Does Skin Insights Work?<ol data-sourcepos="7:1-10:0"><li data-sourcepos="7:1-7:95">Quick Quiz: Answer a few simple questions about your age, skin type, skin sensitivity.</li><li data-sourcepos="8:1-8:109">Selfie Snapshot: Take a selfie to provide our AI with visual data about your skin&apos;s current condition.</li><li data-sourcepos="9:1-10:0">Personalized Recommendations: Based on your quiz responses and selfie, our AI analyzes your skin and recommends the most suitable products and routines tailored to your specific primary and secondary concerns.</li></ol>Benefits of Using Skin Insights:<ul data-sourcepos="13:1-16:0"><li data-sourcepos="13:1-13:90">Personalized Recommendations: Get tailored advice based on your skin concern.</li><li data-sourcepos="14:1-14:103">Track Your Progress: Monitor your skin&apos;s improvement over time and adjust your routine as needed.</li><li data-sourcepos="15:1-16:0">Free and Easy to Use: Access this valuable service at no cost, from the comfort of your home.</li></ul>Go checkout our Skin Insights <a href="https://beminimalist.co/pages/skin-insights">here</a>

I need the daily routine/products for my skin concern?

Before using a serum make sure your face is cleansed according to your skin type, then take 3-4 drops of the serum in your hand and apply it gently on your clean dry skin. Once the serum is absorbed into the skin go ahead with a moisturizer. For the

Before using a serum make sure your face is cleansed according to your skin type, then take 3-4 drops of the serum in your hand and apply it gently on your clean dry skin. Once the serum is absorbed into the skin go ahead with a moisturizer.&#xA0;For the morning routine make sure to end it with a SPF&#xA0;daily, even if you are not using any serum, using sunscreen daily is important.&#xA0; Follow the same routine for all serums except Hyaluronic Acid and AHA BHA PHA 32%.<ul><li>For Hyaluronic Acid, use the serum on damp skin after cleansing. Once absorbed apply a moisturizer and sunscreen in AM.</li><li>For AHA BHA PHA 32%, use it only once&#xA0;a week in the PM. Apply it evenly across the face away from the eyes. Let it stay on the face for 10 minutes and then wash it off with lukewarm water. Apply a good hydrating moisturizer.&#xA0;<ul><li>Important: The next day make sure to use a SPF in the morning.&#xA0;</li></ul></li></ul>

How to use my serum?

Finding the right facewash or cleanser can feel overwhelming with so many options available. Choosing the wrong one can lead to dryness, breakouts, or irritation.  Don't worry, we're here to help!. We've created a short and easy Cleanser Quiz to help

<div dir="ltr" id="isPasted">Finding the right facewash or cleanser can feel overwhelming with so many options available. Choosing the wrong one can lead to dryness, breakouts, or irritation. &#xA0;Don&apos;t worry, we&apos;re here to help!We&apos;ve created a short and easy <a href="https://beminimalist.co/pages/find-the-perfect-cleanser-for-your-skin">Cleanser Quiz</a> to help you pinpoint the perfect cleanser for your unique skin needs. &#xA0;By answering a few simple questions, you&apos;ll discover which type of cleanser is best suited for your skin type and concerns.Why is the Right Cleanser So Important?Your cleanser is the cornerstone of your skincare routine. It removes dirt, makeup, and excess oil, preparing your skin for the rest of your products. &#xA0;A cleanser that&apos;s too harsh can strip your skin&apos;s natural oils, causing dryness and sensitivity. &#xA0;A cleanser that&apos;s too gentle might not effectively cleanse, leading to clogged pores and breakouts.Ready to find your perfect match?Take our <a href="https://beminimalist.co/pages/find-the-perfect-cleanser-for-your-skin">Cleanser Quiz Now</a> and discover the ideal cleanser for your skin!What to Expect:The quiz will ask you a few simple questions about your skin type, concerns, and current routine. Based on your answers, Our AI will recommend the type of cleanser that will work best for you, whether it&apos;s an acne-prone cleanser, gentle cleanser, brightening cleanser, or oil cleanser.Beyond the Quiz:While our quiz is a great starting point, consulting with a dermatologist is always recommended for personalized advice. They can accurately assess your skin and recommend the best products for your specific needs. &#xA0;Remember to always patch-test new products before applying them to your entire face.Don&apos;t wait any longer! &#xA0;Discover your perfect cleanser today! <a href="https://beminimalist.co/pages/find-the-perfect-cleanser-for-your-skin">Check Out Now!</a></div>